The lady may submit her notice of resignation by letter, with effective date of resignation (in line with applicable notice period) clearly mentioned in it, under proper acknowledgment, addressed to her appointing authority, and request for smooth exit formalities to be completed within her effective date of resignation, and to supply her acknowledgment of resignation immediately and acceptance of resignation, work experience/service certificate, relieving letter, FNF statement, form 16,settlement of a/c and payment of dues by bank DD,PF accumulation reports, PF withdrawal forms, NOC/NDC within her effective date of resignation. She may request that she may be informed to whom she should handover the charge and municipal property if any with her, and the designated employee may be advised to issue acknowledgement on the spot.
She may submit the PF forms, gratuity claim forms to the competent authority under proper acknowledgment and request that the acknowledgment issued by concerned office e.g PF office, for receipt of his forms may be supplied to her by redg. post only. She may mention that all communications to her must be supplied to her by redg/speed post only, and may mention that she is enclosing one postage prepaid self addressed envelope and if the authority desires so in writing she shall submit another envelopes.
She must obtain the copy of employee rule book, standing orders at once, and if these are not readily available she may submit a written request in writing under acknowledgment. She can also follow RTI route. .
This is in general all employees should do.
It is believed that she is eligible for pension and must file her pension papers in time, under acknowledgment. She should transact only in writing and under acknowledgment.
In case she faces any harassment she can escalate to higher authority and so on. If she is educated, guided, supported properly she may not have to pay bribe.
It is good to note that you are doing a good service to the fellow citizens an society.