I am a student studying in IX std. from Bangalore. I booked an Akash tablet PC through
Dtawind corp, Amritsar (A company authorised by Ministry of HRD, GoI) on March 20, 2012, with the help of my father Shri. Gangadhar Sharma.
Dtawind corp, Amritsar (A company authorised by Ministry of HRD, GoI) on March 20, 2012, with the help of my father Shri. Gangadhar Sharma.
While accepting the order (order no.PM86618) datawind promised that through an e-mail (to my father) that they will deliver the device before 31/03/2012 if an advance payment is made in full.
Accordingly, we sent them Rs. 2999 through a cheque Dt. March 28, 2012 drawn on ICICI bank, Bangalore in their favor. This has been dispatched to them by EMS speed post no. Ek463044471 in which they have recvd on March 31, 2012.
They have cashed the cheque and pocketed the money. Of course they have acknowledged the receipt of the money through an e-mail.
According to the terms of offer, they should have delivered the PC by 31.03.2012 (May be a few days delay accepted).. if advance payment is made in full. Based on their offer, we sent the money in advance. However, they have not delivered anything till date. It is impossible to speak to them on the toll-free no. 1800-180-2-180 anytime.. they are not able to keep their word and no respect for customer. We feel cheated and totally betrayed, As they are in a far off place like Amritsar from our place Bangalore...we feel totally helpless. I was eager to get this PC to help my education, feels totally let down.
Any pointers / help is really appreciated.
Regards,
Kum.Manasa G.S
Student of IX Std
U/G. Shri. Gangadhar sharma
Bangalore
