Hi All,
I took metlife policy on 2007. and i continued paying EMI for next 3 years(2007-2010).
In this policy we can stop paying EMI after 3 years and also we can do partial withdraw except one year's preemium, so that the policy will be active for the rest of the period.
So i withdrawn partially on 2010 and kept sufficient amount for the policy to be active.
But today i got SMS in my mobile that my policy has been foreclosed and cheque has benn sent for my address. So i made a call to metlife cutomer care.
But they people given reason like,
"It is foreclosed automatically because of some automatic process we have after 5 years, that will check the fund amount after deducting surrender charges, if it comes below the sufficient amount, it will close" like that.
But here the think is,
1 . I didn't initiate process for surrender
2. I can see that , on march 2012 they did full withdrawn for my policy with out any intimation.
3. Today only i got notification(SMS) for the termination of the policy.
It is totally cheating>>
Please advice me..
