Connect bill issue
Querist :
Anonymous
(Querist) 13 November 2017
This query is : Resolved
I was taking connect internet services 3.5 years back, and service was not upto the mark at that time. Internet did not work for even more than 10 days sometime in a month. I sent emails and called to connect support and asked them to bill according to internet worked days, they said your bill would only come for the days on which internet was working. But they charged me full month bill, so I stopped their service and shoot them an email of closing connection, but they said this is not your registered email.
Now connect is sending me sms and threatening me that a case has been register against you in Mohali Court, call on a mobile number provided on the sms. Let me know how to deal with such situation.
Also 2 yrs ago I retried to take connect connection and gave registration fee of 1200, but after few days they asked me we would not give you new connection and the 1200 amount will not be given back as your are defaulter.
Please suggest me how to deal with such situation.
Thank you.
Rajendra K Goyal
(Expert) 17 November 2017
No advice to an author who is anonymous.
You can post the query in fresh thread with your identity and material facts.
