consumer complaint

sushil bhatt (Querist) 22 June 2010 This query is : Resolved
My friend parked his Bike in parking area outside a Mall after getting parking slip on payment of Rs.10/-.

When he came outside the Mall after 2 hrs he was shocked to see that the side cover of bike was broken and battery was not there, when he checked properly it was found that the battery and other wires were missing.

It must be done actively in conievance of parking staff with theives and Mall staff.

Now can my friend file a consumer complaint in district forum for "Deficiency in Service" again the Mall management.

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Adv Archana Deshmukh (Expert) 22 June 2010
Yes, if the parking is provided by the mall.

Kundan Lal Nandwani (Expert) 22 June 2010
yes, since the service has been provided against consideration but production of receipt of Rs. 10.00 is must. nandwani advocate

Devajyoti Barman (Expert) 22 June 2010
Yes,the Mall authority is vicariously liable and the acts are well within the nomenclature of 'deficiency of service'.

mahendrakumar (Expert) 23 June 2010
how are you going to prove that the theft occured there? have you already made a complaint?

G. ARAVINTHAN (Expert) 23 June 2010
you can sue the person, who issued you the parking slip and the management managing the parking lot

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