Consumer complaint can be filed :-

Guest (Querist) 04 October 2011 This query is : Resolved
R/Members,
if some one applied for the information under RTI Act and the information is not supplied after the expiry of time limitation even and for this the person can file consumer complaint for the default in service. if there any decision please provide a copy or reference of that.
thanks to all

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Sailesh Kumar Shah (Expert) 04 October 2011
Rti Applicant is the consumer under the CPA. There are number of cases. Visit www.rtiindia.org for cases.

Prakash Yedhula (Expert) 07 October 2011
It must be noted that in case if a person is entitled for information and the Public Information Officer refuses such information, the Act provides for a remedy by way of appeal under Section 19 and even if the Information Officer do not provide information, a further remedy is available before the State Information Commission. Section 23 of RTI Act under also prohibits any Court from entertaining any suit or other proceedings in respect of any order made under the RTI Act. If any order is made under the said Act, the same cannot be questioned otherwise than by way of an appeal under the RTI Act.

However, a consumer court in Mohali has held that a person seeking information under the RTI Act is a "consumer" and the department delaying information can be held liable for "deficiency in service" under the Consumer Protection Act.

Guest (Querist) 07 October 2011
one more citation is there of the national consumer dispute redressal commission which you can find on rtiindia.org

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