Consumer forum compliant

Hariharapandian (Querist) 06 September 2017 This query is : Resolved
1)I have booked ticket in private travels through red bus app and also I got ticket for the same.
2)on the journey date,I recieved the Call from travels that bus will be come with delay of two hours
3)But even after the time of 3 1/2 hours the bus did not come.I had called to them but they did not attend my call.I had really troubled with my old-age parents on that mid night time
4)so now I prefer to lodge a compliant to consumer forum.
5)what is the amount of court fees that I have to pay.
6)what is the jurisdiction for losing compliant

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Ms.Usha Kapoor (Expert) 07 September 2017
consumer court2. The District Forum details:

A Consumer Disputes Redressal Forum to be known as the District Forum was established by the State Government with the prior approval of the Central Government in each district of the State under Section 9(a) of the Act. The district forum shall have jurisdiction to entertain complaints where the value of the goods or services and the compensation, if any, claimed is less than rupees twenty lakhs. The District Forum consist of one president (District judge) and two other members (one of whom is to be a woman).

The specific fee for filing the case, should be in the form of crossed demand draft or crossed Indian postal order addressed to “President, District consumer dispute Redressal Forum”. Cost of filing a case with effect from 10/2/2005:
Up to 1 lakh – Rs.100
Rs.1 lakh – Rs.5 lakh – Rs.200
Rs.5 lakhs – Rs.10 lakh – Rs.400
Rs.10 lakh to Rs.20 lakh – Rs.500

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Adv. Yogen Kakade (Expert) 07 September 2017
I agree with the expert

R.K Nanda (Expert) 07 September 2017
file complaint in CF and claim compensation amount for harassment caused to you by said private travels.

Rajendra K Goyal (Expert) 07 September 2017
You can lodge complaint with the district consumer forum at the place having jurisdiction where office of bus is situated or from the place from where journey was to be started / terminated by bus.

Fee is nominal.