Claim for windshield with crack during insurance.

Harry (Querist) 19 September 2017 This query is : Resolved
I had insured my vehicle with national insurance. Recently I met an accident in which my left headlight,bumper,bonnet and left foglamp were damaged. I got it repaired now the surveyor says they will pay me only 4000 against the bill of 6000 for labour charges, as of foglamp I couldn't find single(left foglamp) as it is only available as set of two and surveyor says company will pay only for one that was damaged, I was still happy with this but for the worst they say I will get nothing for windshield as it had a crack during insurance inspection and report includes it. How a single crack in windshield could be taken as broken in insurance inspection when it is still intact and vehicle can be driven well with it. And if so they told me nothing about this at time of insurance or while taking pics. Is there any way I can claim insurance for my windshield?

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Guest (Expert) 19 September 2017
Conditions of claim would be available on the policy itself. Please refer that.

Rajendra K Goyal (Expert) 19 September 2017
Please refer the terms and conditions of the Insurance. If not observed by the Company, file consumer complaint.

Message likes : 1 times

R.K Nanda (Expert) 20 September 2017
depends on terms and conditions of insurance policy.

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