credit card fraud
syed sirajuddin
(Querist) 30 October 2016
This query is : Resolved
Hello sir plz help to me
1.creditcard fraud happen on 26-02-2016 due to card details provided to caller an amt 5000 is fraud and same is converted into emi for avoid high interest from bank.
2. Complaint register on cyber crime on 03-03-2016
3. Few days cybercrime people follow up after 25 days all details of the person like the amount fraud details recieved from cyber crime that my creditcard fraud transaction to m pesa
4.on april 1 week contact to mpesa team hyderabad this team provide the mpesa account details of customer mpesa account number id etc provided
5.my card is of icicibank so hyderabad icicibank people not responding i was directly coordinate with chanda kochar ceo of icicibank through mail . Chanda kochar respond to my mail immediately and tell icici bank manager hyderabad to provide the credit card fraud details he was providing all the details of creditcard fraud the account number fraud amount details etc.
6. After collecting the details it is clear that the fraud person is belongs to delhi and he was using relaincr network .
7. The fraud person fraud the amount and transfer to its punjab national bank .afterwards all the details of punjab national bank is collected from the nearest branch statement from jan16 to till date it is confirmed the amount transfer from my card to punjab national bank .
8. Then cyber crime after collecting all this details and write to punjab national bank for debit freeze . No respond from punjab national bank
9. For last 3 months no response from cybercrime in this petition
10. In this situation we are having all the details of fraud person including other people where fraud happen with the help of his bank statement we can come to know that approx 5 lac has been fraud in 3months .
11. What should i do sir please help me in this matter
Please advice i have all the details of fraud person with phone number account no etc but bank not able to respond . And cyber crime people not taking any action
In this situation i have all the details of fraud person .and nothing will be happen please advice.
Total amt is 5000
Which i was converted into emi to avoid high interest rates i was clear 8 emi every month 500 and 4 more emi left what should i do please suggest
Kumar Doab
(Expert) 30 October 2016
Write to Chairman of PNB with copy to local BM and RBI governor under proper acknowledgment.
Do you have contact details of RBI governor?
Request police commissioner and cyber crime to arrest the fraudster.
Keep PM in copy.
PMO is accessible by email etc
Keep media in loop.
Next time do not share your details on phone calls.
adv.bharat @ PUNE
(Expert) 30 October 2016
Author need to explain the query raised by expert.
Kumar Doab
(Expert) 31 October 2016
Smt. Uma Subramaniam
Chief General Manager -in-Charge
Department of Non-Banking Supervision
Central Office
Centre I, World Trade Centre, Cuffe Parade
Mumbai-400 005.
Phone: 022-22153350
Email id: cgmicdnbsco@rbi.org.in
THE DETAILED DUTIES OF DNBS CAN BE SEEN AT:
( DNBS: Dept. of Non banking Services)
http://www.rbi.org.in/scriptts/AboutUsDisplay.aspx?pg=Depts.htm#DNBS
Governor
Reserve Bank of India
Central Office Building
18th Floor, Shahid Bhagat Singh Road
Mumbai-400 001.
022-22660868
governor@rbi.org.in
