Disappearance of money from bank account
vinothkumar
(Querist) 06 June 2015
This query is : Resolved
Dear Legal Expert,
My father is operating a bank account in Chennai Central Cooperative bank from 2011.An amount of Rs 50,000 was deposited at the time of opening the account (2011), obtained a locker and deposited some jewels. An amount of Rs 1500 was deducted every year (for 4 years) as a fees for locker. After this no operation was performed in the account. Money was neither withdrawn nor deposited and pass book entry was not made.
Today when my father went to bank he was shocked to see the account had only Rs. 2000. Bank manager says he has no idea how money disappeared. When asked for transaction details he said, they recently migrated from book based registry to computer database and they don't have any transaction details for our account.
What can be done to retrieve our money. Can a case be filed at consumer court ?
Please give your advice.
Kumar Doab
(Expert) 06 June 2015
First thing first: Record the statements (audio/visual etc...............in the presence of unshakeable witnesses)of the BM;
"Bank manager says he has no idea how money disappeared. When asked for transaction details he said, they recently migrated from book based registry to computer database and they don't have any transaction details for our account."
Once you have the evidence you may narrate the incidences in writing under proepr acknowledgment, datewise , and minute that on dated...................BM stated that ..................in presence of (witnesses)............and this is transgression/indiscretion...........and raise your demands.............
Afterwards you have the option to approach any forum of your choice with evidence.........
Such banks,BM's,bankers are not fit to be left to loose around in a civilized society.
Rajendra K Goyal
(Expert) 06 June 2015
send notice to for providing details of account transactions, Bank can not refuse to provide also cannot destroy the record before the time fixed by then RBI. Even vouchers can not be destroyed before 5 years from the date of transaction. If they have done so, claim to entertain the record as per passbook.
