servicing contract

Querist :
Anonymous
(Querist) 11 May 2011
This query is : Resolved
I have given one Hard Disk drive to samsung service centre within guarantee period , they acknowledged with condition subject to condititons printed overleaf, but on overleaf there was no condition it was blank , when I contacted on phone ,reply was we will inform you , after 9 months when I went personally to service cetre they refuse to deliver stating I am late.
CAN they forefeit my HDD without any condition printed on acknowledment receipt as what to is last date of taking delivery or their right to forefeit HDD .