Deficiency in service -sundirect

lohithakshan u k (Querist) 21 December 2013 This query is : Resolved
I am a subscriber of sundirect tv cable connection. two months back i received an sms stating that if i remit remit rs. 350 subscription will be renewed for 3 months as a special package. On collecting money they renewed at normal scheme for two months. On contacting customer care their reply was not satisfactory. Then I have given two emails to nodal officer, but no response. What should I do.

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R.K Nanda (Expert) 21 December 2013
email notice to co.to renew subscription for

one more month.

Rajendra K Goyal (Expert) 21 December 2013
send notice to co regarding renewal of subscription for one more month under the scheme of special package.

Isaac Gabriel (Expert) 22 December 2013
You can filed online complaint to consumenr fora for deficiency in service.

T. Kalaiselvan, Advocate (Expert) 22 December 2013
A notice which if not addressed properly may convert itself to a complaint before consumer forum should be neatly drafted and addressed to the service providers based on the advertisement and payments made, you will certainly get a response.

ajay sethi (Expert) 22 December 2013
for Rs 350 it is not worth going to consumer forum . you will spend more money on legal fees

Raj Kumar Makkad (Expert) 24 December 2013
Forget such minor incidents as the expenses in legal battle shall be more than 50 times.

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