Reg. bank loan
ayyagari venkateswarlu
(Querist) 07 May 2014
This query is : Resolved
SIR,
I HAVE TAKEN LOAN IN STATE BANK OF INDIA FOR PURCHASING A FLAT AND CONTINUOUSLY PAYING EMI BUT DUE TO PERSONNEL REASONS TWO MONTHS NOT ID AFTER THAT I HAVE BEEN PAYING REGULARLY BUT TWO MONTHS EMI ACCUMULATED TWO ARE THREE TIMES PAID LESS THAN EMI BUT RESPONDING TO BANKERS PHONE CALLS SOME TIMES THERE ARE CALLING IN MY WORKTIME BANK MANAGER HAS GIVEN SMS PAY THE EMI ON OR BEFORE 25TH APRIL 2014OR OTHER WISE PROPERTY GOES TO NPA I RUSHED TO BANK AND PAID PART OF THE EMI THE TOTAL PENDING IS BELOW THE 3 INSTALMENTS BUT ON 27th APRIL PROPERTY RECOVERY AGENTS HAS COME INSIST ME TO THE DUES WITH IN 7 DAYS THEY CARRIED BEFORE DATE i.e 21st APRIL AND TAKEN MY SIGNATURE ON THE PAPER AFTER THAT I HAVE COMPLAINTED TO THE BANK MANAGER REGARDING THE RECOVERY AGENTS BEHAVIOUR AND WHAT IS THE NECESSARY TO SEND THE RECOVERY AGENTS MY EMI PENDING AMOUNT NOT CROSSED 3 MONTHS BUT THE MANAGER AGENTS BEHAVE LIKE THAT ONLY OR OTHER WISE PAY THE DUES IMMEDIATELY OR OTHERWISE CLOSE THE LOAN ACCOUNT I CANNOT GIVE EXPLANATIONS TO SUPERIORS. WHEN THE MANAGER BEHAVES ARROGANTLY WHAT THE CUSTOMER HAS TO DO CAN I COMPLAINT BANKING OMBUDSMEN PLEASE ADVISE T.Q
A.VENKATESWARLU
Sankaranarayanan
(Expert) 07 May 2014
That is your committed liability and why you hesitate to pay that installment. Their duty is to collect the installment. Try to pay the default installment
Rajendra K Goyal
(Expert) 07 May 2014
Due to Government and RBI, the superiors are very tough on Managers on increasing NPA, their promotion are on stake, why should they compromise at the cost of their career for your default.
It would be better to arrange for the EMI and pay. As per guidelines, if once the loan is NPA it would not be upgraded for one year even if you regularize it immediately. This is also in your interest to keep account regular.
