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Fraud by movers and packers

(Querist) 01 August 2017 This query is : Resolved 
Hi Experts,

I hired a Gurgaon based movers and packers for transportation of my Household items and Car from Gurgaon to Hyderabad. He charged for GST and Insurance as well.

We received household goods but some were broken. He shared a insurance policy of someone else after scanning and changing the name and period. When i inquired from insurance company, policy was issued in 2016 in different person name. So, i am not able to claim anything from insurance company. He charged 6000 rs for that.

He is not delivering my car and asking for more money. I have few questions:-

1. What action i can take against him.
2. Can i file FIR for doing Fraud by sharing invalid policy copy.
3. Can i file police complaint in Hyderabad.
4. Can i file consumer court complaint in Hyderabad.
5. How much time does it take to act from Police perspective
6. How much time consumer court does take.

Regards,
P. Venu (Expert) 02 August 2017
Cause of action has arisen partly in Hyderabad. Yo can initiate civil/criminal/consumer action there.
Rajendra K Goyal (Expert) 02 August 2017
You asked:
1. What action i can take against him.
Reply:
Can file FIR and file consumer Complaint.

You asked:
2. Can i file FIR for doing Fraud by sharing invalid policy copy.
Reply:
Yes.
Rajendra K Goyal (Expert) 02 August 2017
You asked:
3. Can i file police complaint in Hyderabad.
Reply:
Yes.


You asked:
4. Can i file consumer court complaint in Hyderabad.
Reply:
Yes.
Rajendra K Goyal (Expert) 02 August 2017
You asked:
5. How much time does it take to act from Police perspective
Reply:
Depend on police.


You asked:
6. How much time consumer court does take.
Reply:
No one can predict. May take 1-3 years.
Kumar Doab (Expert) 02 August 2017
You can benefit from the advise of experts.


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