Loss of property documents by Stanchart bank

Querist : Anonymous (Querist) 29 September 2010 This query is : Resolved
Hi,

I have paid all my dues and closed the loan in april 2010. The bank people are saying they have not traced out the docs.

They are saying "certified copies"

Can any one tell me step by step procedure to solve this?. Please advise me on this.

Thanks,
sharma

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Ajay Bansal (Expert) 29 September 2010
FILE A CIVIL SUIT FOR DECLARATION TO PROVE ALL PAYMENTS IN QUESTION.

Devajyoti Barman (Expert) 29 September 2010
The acts of the Bank is an instance of gross deficiency of service. File complaint before the Consumer Forum u/s 12 of the Consumer Protection Act.

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