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Home loan balance transfer

(Querist) 01 July 2013 This query is : Resolved 
I was looking for Home Loan balance transfer and top-up. One sales executive contacted me from Fedbank Financial Services Ltd, and told his bank will do from DHFL and interest rate will be
10.75 for Balance transfer amount
12.75 for Top-up amount.
and processing fees will be Rs.Rs.21348/-.

I had given the two check in the name of DHFL, they had immediately deposited and debited in my account, and then they send me the offer letter as follows
12.50 for Balance transfer amount
14.50 for Top-up amount.

Higher than what i am currently paying.

I disagreed with that and ask two refund my money ASAP.

This bank people are telling processing fee not refund even for loan rejection also not refundable.

how to take the legal action against this bank.

If i have to take legal action which bank i have to take Fedbank or DHFL.

Regards,

Anees
prabhakar singh (Expert) 01 July 2013
What proof you have that sales executive of Federal Bank told you that interest rate will be 10.75 for Balance transfer amount
12.75 for Top-up amount.??????????????

If you have any ?You may go to CONSUMER COURT impleading executive,federal bank and
DHFL after a notice of demand.

If you do not have any proof then Sorry!
ajay sethi (Expert) 01 July 2013
you have no case against the bank . you do not have any written communication from bank that loan rate would be 10.75 for balance transfer or 12.75 for top up loan . the processing fees are non refundable
Rajendra K Goyal (Expert) 01 July 2013
Since you have not received any letter from the Bank quoting the interest rates, or any written agreement from DHFL. Bank does not refund the processing fee. Some Banks return a small part of processing fee if the loan is rejected. In your case the Bank has not rejected your loan.
Raj Kumar Makkad (Expert) 01 July 2013
If proposal of the bank granting you loan has not been dropped by it then there is no justification for the refund of the processing fee.


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