ATM fraud
Anamika
(Querist) 27 March 2017
This query is : Resolved
I used ATM of my wife at about 3.30 PM on 26 -3-2017. In the ATM cabin two person are also present. I try to use the ATM but transaction was not completed. One of person told me that this is new machine I will insert your card and you will get money but he fraudulently get my PIN and handover me another card . After that I leave the ATM cabin and about 9.39 PM when I reached home I came to know from my wife's phone that RS 34000 has been withdrawn from my wife's ATM. I also file written complaint in the police station next day about 10 am. How can get my money back from bank because police is saying we are not in a position to catch these people. Kindly help me to get my money back. Thanks for valuable suggestions
Shashikant V. Patil
(Expert) 28 March 2017
Tell Police Dept, to check the CCTV footage of that day may be it will definitely helpful to catch the culprits.
Anamika
(Querist) 28 March 2017
I have already filed police report.
Adv. Yogen Kakade
(Expert) 29 March 2017
File an application with the office of the commissioner of police of your city. And if the police department does not help you in getting your money, then you can certainly file a private complaint at the court u.s. 156(3) of CRPC. The court shall take a cognizance and direct the police to investigate the matter.
Rajendra K Goyal
(Expert) 29 March 2017
You were using ATM of another person.
You handed over the card and pin to some other person.
Money was withdrawn, is not with the Bank.
Bank can not be held liable for your own fault.
Rajendra K Goyal
(Expert) 29 March 2017
Repeated query:
http://www.lawyersclubindia.com/experts/ATM-fraud-636251.asp
Anamika
(Querist) 29 March 2017
Can I file a consumer case on the ground that no security men was there in the ATM cabin during transaction
