Old m.r.p home appliances products
vr
(Querist) 08 August 2013
This query is : Resolved
I am doing business with reputed home appliances company. As per my order, I received goods in good condition. problem is here that I received Old M.R.P and company has billed new price (new M.R.P) then i call to branch manager and ask him (verbally) pls make credit note for price difference amount but he says it is not possible for me you avoid old M.R.P do sale this product as per company rules new price list accordingly.
how can, i have no authority from company
nor i have company striker price tag. how i will sale this products.
pls help me
Kumar Doab
(Expert) 08 August 2013
Don’t do the sales, to customer of this batch.
A vigilant customer may proceed against you and lodge complaints for overcharging, unfair practices, Legal Metrology……………………… The provisions are unforgiving and heavy penalties can be levied.
Inform the company personnel that has signed the bill, dealership agreement with you, Distribution Manager…………………….in writing under acknowledgment.
Obtain some guidelines in writing and relief e.g. CN so that you can bill at actual MRP printed on product.
Rajendra K Goyal
(Expert) 08 August 2013
Well advised by the expert, nothing more to add.
Raj Kumar Makkad
(Expert) 15 August 2013
If the company is insisting you to sale at the new price then try to do so and if you become fail, do intimate them about it and ensure the mutual settlement or through arbitrator.
