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Robbery

(Querist) 18 February 2016 This query is : Resolved 
I hitesh jain was travelling by ranakpur Express (14707) from falna (6.10pm/ 17-2-16) to Borivali (8.30am/18-2-16) coach no S12, seat no 25,26,28,29.. at midnight between vadodra & surat my suitcase got robbed in train, I approched the 3 rpf who were present in train for Complaint and help but sad to say didnt got any sort of help or even proper answer from rpf... When reaching Borivali I again went to railway police station at Platform no 1 to Launch a Complaint but again I was helpless, D lady officer there was talking very rudely & refused to take my Complaint n instead blamed me for not talking nicely... On requesting again n again they turned me out saying you come at 4 in afternoon then will look into your Complaint when our sir arrive, I repeatedly requested to take my Complaint saying that I live in Thane and will not be able to come again Borivali for Complaint but those heartless people didnt even bothered a bit....
Hitesh jain (Querist) 18 February 2016
Please guide a way
Guest (Expert) 18 February 2016
What guidance exactly you want?
Rajendra K Goyal (Expert) 19 February 2016
You should have lodged complaint in the complaint book with train guard / railway station if the police refused to lodge complaint.

RPF does not lodge such complaint, it is the duty of GRP.

Send Registered letter to Railway Ministry, Rail Headquarter, division office of Railways, DG of the police, concerned GRP police station.

Adv. Yogen Kakade (Expert) 19 February 2016
rightly answered by mr. goyal


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