Vehical Manufacturer's Liability

Aston Albuquerque (Querist) 28 January 2010 This query is : Resolved
I booked TATA207DiEX vehicle with Tata Motors Dealer in Goa.
He handed over me a vehical and issued sale letter (Tax Invoice) for TATA207DI EX vehicle.He also gave me a booklet"Owners Manual and Service Book for TATA 207 EX/RX"
There are two models EX and RX.
RX is cheaper by Rs. 14000 or so.
When I checked the specifications from the Manual with my model I found most of the specifications match with RX rather than EX. Also few facilities mentioned in the Owners manual like ventilation Blower, Tilting Steering box etc are missing.
I asked the dealer. He says "It is EX" I sent a mail to customer care of Tata Motors. No reply. Their Toll free 24 hr. No. 1800 22 5370 only rings.Their web page for Tata 207DI does not function.
Wrote a letter to the dealer. After 15 days received a call from Tata motor's service engineer advising me to read two lines on the opening page of the manual"The contents of this book are not binding on us. We reserve the right to change the specification without notice"
WOW. I asked him with this line if you hand over me a bullock cart should I accept. He said yes.
What is the remedy for me. I feel cheated. I feel more pain the such things are not expected from Tats.

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