insurance company not passing my claim
jatinkumar
(Querist) 12 April 2016
This query is : Resolved
Dear expert, my insurance was lapsed there for insurance company checked my car and new insurance was given insurance company is iffco. Tokyo, now my car had a accident and my bumper was broken now my car ia lying in garage for insurance comapny to verify and Check, when insurance comapy finished inspection, they are not ready to clear my claim they are saying when you have taken insurance that time you bumber was broken our inspection report is saying same when you have taken insurance . bu here i said them that time only some scratch were there on bumber n body . today i brought back my car because insurance company is denying now what is should do pls guide me.
Devajyoti Barman
(Expert) 12 April 2016
If the insurance claim is repudiated for no justified reasons you can challenge the same in consumer forum and get the insurance amount along with damages provided you prove your case.
jatinkumar
(Querist) 12 April 2016
Thanks sir for you prompt reply, just one question i want to ask is that. When i serched net i came to know about ombusdman, sir can i settle my claim there or i have to go consumer forum , and if yoir answer is for going consumer forum should i have to heir a lawyer or i personally can go to consumer forum
Kumar Doab
(Expert) 12 April 2016
You can contest the matter in person.
However a seasoned counsel specializing in consumer matters can prepare and contest much better.
P. Venu
(Expert) 13 April 2016
You may approach the Ombudsman as well.
Rajendra K Goyal
(Expert) 13 April 2016
Approach consumer forum through some seasoned lawyer.
