Indecent behaviour by a manager of a bank
bharat garg
(Querist) 13 December 2011
This query is : Resolved
Hello, I have been a victim of a very indecent behaviour by PNB's chief general manager upon asking of a two wheeler loan sanctioning. I am running a textile business and holding a current account in PNB having good business transactions and even knowing our firm and business, he abruptly in front of many customers in his cabin,insulted me for asking for a personal loan as according to him they do not give loans to textile people..
My querry is, Ombudsman dosent entertain this sort of complaints neither NHRC. I have repeatdly made complaints to the superiors of the bank and even to the RBI, but all in vain. So who is the right authority now left where i can make my complaint against the indecent and inappropriate behaviour by the bank CM.
Bharat Garg
ajay sethi
(Expert) 13 December 2011
close your account with PNB . raise the issue in press .
Advocate. Arunagiri
(Expert) 13 December 2011
Send him a legal notice for defamation and drag him to the court.
You can also make complaint to his superiors.
bharat garg
(Querist) 13 December 2011
Thank U so much Ajay sir and Shree Arunagiri ji.. the superiors have apologised for his behaviour so as he himself has apologised once... All i needed to know is, that which is the organisation where we can file these kinda complians as both Banking Ombudsman and NHRC dosent entertain these complains of misbehaviour.....
For once the Manager tried to supress me by saying ohh u r such a young fellow and do whatever u wanna do, complain whereever u wanna complain, but when i said that I m closing down the account then he apologised and requested hundreds of times not to close the account ATLEAST till he is there as a Chief General manager..
Thats what i m wanting to know, the motive behind saying that by him and the proper authority other than the bank's superiors where one can file a complaint agaisnt these kinda misbehaviour...
thank u once again
Advocate. Arunagiri
(Expert) 13 December 2011
If you brought the misbehavior of the concerned employee to his superior, they will conduct inquiry and if they see any proof, definitely the bank will initiate action on that employee. The severity of the punishment depends upon the gravity of the misbehavior.
NHRC is meant for human rights violations. A misbehavior will not come under human rights violation.
bharat garg
(Querist) 13 December 2011
Thank u Sir again, again one question, is there other body other than the bank itself to complain these kind of issues relating to bank.
PS- Even the RBI has not taken any cognizance of my compliant...
Devajyoti Barman
(Expert) 13 December 2011
Yes Police is there for your help.
Why do not you lodge complain with the Police?It is a criminal offence of what the CGM has done to you.
bharat garg
(Querist) 13 December 2011
@Devajyotiji, Will not be very harsh on my part to lodge a police complain plus does it come under criminal offence?
bharat garg
(Querist) 13 December 2011
And i dont have any proofs even as whatver happened, happend in his cabin in front os some customers who r unknown to me
ajay sethi
(Expert) 13 December 2011
one frank advise . the chief general manager has apologised for his behaviour . his superiors have also apologised .
close the chapter and move on in life
Raj Kumar Makkad
(Expert) 13 December 2011
There is no mechanism in whole civil life to deal with such situations. What you faced in a cabin of a bank manager, general public including various of us bear such incidents in the hands of either police officials, railway officials, college managements, Govt. officers and so on.
One can force those officials to feel sorry for their misbehaviour but definitely without courts, no any permanent mechanism is in vogue to deal with such situations and clearly speaking, the system of courts is also not effective to deal with as it costly and much time taking and depends upon evidence. It is very difficult to prove such cases as no person actually present there, desires to make independent evidence.
V R SHROFF
(Expert) 13 December 2011
“ONE FRANK ADVISE . THE CHIEF GENERAL MANAGER HAS APOLOGIZED FOR HIS BEHAVIOUR . HIS SUPERIORS HAVE ALSO APOLOGISED .
CLOSE THE CHAPTER AND MOVE ON IN LIFE”
I AGREE WITH THIS WISE ADVISE OF AJAY SETHI.
Bharat,
Sometime one must learn Forgive and Forget.
"Kshama Virashya Bhusanam"
Man's mood is not same every day, and it de-tour, forgetting his duties.
It at all , you close down your bank A/c informing Head office of Bank that as u were insulted by mr. X, Mgr of Bank, that I am cutting off this banking relationship with PNB, and I will inform my friends also to do so "
Bank will certainly punish him, and he will not act this way in his lifetime,, as he may be transferred, no promotion, no increment and that should be end of your action,
Later on forget it.
Adv Shroff
13-12-11
vinay vaidhya
(Expert) 14 December 2011
To prove the same whether bank is under surveillance or not
bharat garg
(Querist) 14 December 2011
Thank U first of all everyone who has guided me ... specially @Ajay sethi sir and Shroff sir...Yes, I should forgive n forget the issue Makkad sir even u r right that there is no mechanism to deal with such kind of situations....
I find myself blessed to get advice from such intellectual and erduite people like u all...
Last but not the least thank u Prabhakar singh saab...
rgds
bharat
RAJU O.F.,
(Expert) 14 December 2011
No body can compel a bank to give a loan to a particular person. Your only remedy is to approach another bank. Don't waste your precious time, energy, money and mental tension, for fighting against such recalcitrant officers. If you proceed further and known to other bankers, they also may avoid you.
Guest
(Expert) 14 December 2011
Dear Bharat,
It seems, you have not obliged him this Diwali with a Diwali Gift.
Anyway, this is not a case worth reporting to the ombudsman or the NHRC. Any complaint against any indiscipline or misbehaviour with a public man on the part of any employee of the bank lies to the vigilance wing of the bank as well as the central vigilance commission, the PNB being a nationalised bank.
bharat garg
(Querist) 14 December 2011
Hello @Dhingra Saab,.. Thx first of all for sparing out time to reply and go through my issue..U made me laugh by talking about the gift.. Yes we havent given any diwali gift to him.. Infact we have never given any gift to any Bank official.. will keep that in mind..
I dont know much abt CVC functioning. All i know is it keeps a watch on money laundering and finance related cases...
@Raji O.F ji, I have never pressurised him for the laon, i just went in his cabin seeking for a laon.. I was fine with his negative answer had it been in a decent way. He shouted and insulted me throwing the quotation in front of many more unknown faces in his cabin at me. That was the thing that hurted me...
He did apologise so did his superiors. I have not forgiven him but i guess there is no other option but to move ahead with this pang in the heart,,,
Shonee Kapoor
(Expert) 15 December 2011
Brother, once he and his seniors have apologised, why you want to drag the matter?
Regards,
Shonee Kapoor
harassed.by.498a@gmail.com
