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Security deposit not refunded on time

(Querist) 03 February 2018 This query is : Resolved 
My dad was admitted in hospital for a surgery in 1st week of June'17 and discharged after 3 days. The surgery was covered under cashless mediclaim; however, hospital asked me to deposit Rs.10k as security deposit at the time of discharge which was supposed to be refunded once they receive complete bill from Insurance company. The whole payment was settled by the insurance company on 13 July'17 but the hospital kept on denying of having received the payment. Finally, I furnished settlement voucher before them on 2 Feb'18 and they immediately agreed to release the security deposit.

I'm shocked by their pathetic conduct and want to file a consumer case against the Hospital Mgmt. Please guide.
Dr J C Vashista (Expert) 04 February 2018
You have stated to have received the security deposit, what is your claim left out?
No complaint shall be maintainable in this situation.
M Sangam kumar (Querist) 08 February 2018
Thanks for your comments sir!
I'd followed-up with them for refund many a times and each time they denied of having received the payment- Whole communication is in email. I thought this could hold ground for unfair trade practice...


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