Fraud done by website designer
Akesh
(Querist) 08 September 2014
This query is : Resolved
I had paid 12000 & got my dynamic website designed. From the day one I was not getting proper service. When I got fed up I told them to resolve my problem or I will go to consumer forum. After that my designing work was done but a new kind of problem start arising. As per my designer they have issued us 5gb bandwith limit but to our surprise every month by 6-7 our site start shows bandwidth limit exceeds. When we contact our website designer earlier he told us that some one deliberately consuming your bandwidth by running ur videos again(all were through youtube) so how can our limit can be used. Anyways I removed all videos. Then after that someone start posting indefinite comments. Again designer said its through auto comment program i.e again someone trying to hack but this type of hacking can't be counted in illegal hacking. then comment option was removed to solve the problem. But now this month again by the 5th of this month bandwidth limit got exceed. Now they are replying that so many people are visiting ur site so we can't help but visitor meter is showing nothing. Main point is when our site is not working more than a week in a month since it has been designed how it became so popular that it is attracting so many visitors that 5gb is being consumed in just 5 days. They are clearly making fool of us but I don't know how to deal with them. I'm from Punjab & designer is from delhi & I don't have any terms & condition. Everything was discussed on phone or through their ticket generating software. Kindly guide me.
Kumar Doab
(Expert) 08 September 2014
Apparently as per your post there is deficiency by your service provider.
Record all calls/meetings (audio/visual) and generate some irrefutable evidence.
Approach a lawyer and your lawyer would know how to handle...................
Since you are into business retain the service of a good lawyer and let your lawyer advice you before you make a deal.
ajay sethi
(Expert) 08 September 2014
for recovery of Rs 12,000 goint to consumer forum is not worth it . legal expenses will be more than recovery amount .
Rajendra K Goyal
(Expert) 08 September 2014
It would not be worth to proceed legally as the expenses and time consumed in legal case would be more than the money involved.
