ICICI Bank savings account debited without any notice
MADHUR
(Querist) 13 February 2011
This query is : Resolved
Dear Sir,
I’m "Madhur Sharma” working with a NGO as a Manager. I have a Saving Bank Account in ICICI Bank (A/C# 049801000338), Ambala Cantt Branch. And also ICICI issued Credit Card number is 4477463132691003.
The card limit is Rs.30000/-, but I had paid more than 30000/- to the interest part. and 4200/- as the
late payment fee and over limit charges. I am using this card from 06-2008 and regularly paid all the
dues but from last 3 months I had faced some financial troubles and failed to paid the dues.
Last week one of the ICICI representative called me and offer me for the settlement. I told him that I want to continue the Credit Card and I am ready to ay the minimum due amount but he refused it and then I agreed for the settlement.
But same day in the evening time I tried to withdraw the cash from ATM, I came to know that ICICI Bank debited the 17,635.71 from my account. I had call the customer care and they said that they do not have any control on this issue and asked me to contact the credit card division. And I have called credit card division, they also replied that they do not have control and asked me to contact to Settlement department. But I didn't get any satisfactory answer
Can the credit card company block my bank account with out notice, can I take any legal action angaist ICICI Bank. Please look into this issue
Thanks,
Madhur Sharma
+91-9416301053
Kirti Kar Tripathi
(Expert) 13 February 2011
Agreeing with Mr. Parth, I am of the view that you have remedy under the consumer law also.
Amit Minocha
(Expert) 13 February 2011
better file a case in the Court instead of Ombudsman, you may not attain much. In Court you would have all rights to cross examine their rules, guidelines, norms, contract with you etc. ICICI bank won't be able to escape.
malipeddi jaggarao
(Expert) 14 February 2011
What settlement you have agreed for? Whether the debit of Rs.17635.71 is as per the agreed settlement. Settlement means reduction in the interest/charges etc. Whether they have blocked your SB Account or there are no funds in the account due to the above debit? First of all, it is to be known that Bank has got the right to debit your account with overdues of Credit Card, interest, penalties, charges etc., as per the contract you have signed with them at the time of opening the account. You could not withdraw money from ATM - the reasons might be after debiting this amount, there might not be sufficient balance, or even though there is sufficient balance, you could not withdraw because they blocked your account. If they blocked your account even though you have sufficient money, you a case to fight. Otherwise, the Bank has done everything legally. If you dispute the debit of Rs.17635.71, you take up the matter separately with the Bank. As far as continuation of your credit card is concerned, Bank will not agree when there are repeated defaults. Either to fight to not to fight has to self-judged before jumping into action.
Ramakrishna Ponnekanti
(Expert) 16 February 2011
The bank in question is well reputed for hidden charges.It is not clear whether the settlement is in letter or u sent any sms about it or any slip dues on that dues given by rep.If u feel u have some good ground u can move Ombudsman of the region,but they are paid their honororium expenses,costs,chambers,vehicle,conveyance,petro, steno, telephone, accomodation by banks and hence will only shed crocodile tears. for that u will have to give notice to bank wait for 30 days and then move Ombudsman with proof and wait for six months and then get a soothing letter that it should not have been done but whatever done is according to RBI guidelines. Next is consumer complaint,in which case is tried on affidavits and if u have documentary proof of what u say well and good .Otherwise civil suit and challenge action of bank and mention names of persons.Strict proof is necessary,but entire canvassany case forget further credit .
Parthasarathi Loganathan
(Expert) 13 February 2011
