iffco tokio medical insurance --wrong information

Querist : Anonymous (Querist) 27 March 2016 This query is : Resolved
Respected all

I am working in marketing department of a small dyeing factory where no medical insurance like thing is there. Also i am only child of my parents and no brother & sis and all responsibility on me. Due to my uncertain job and my financial condition Last year in June 2015 I have purchased a medical policy for my mother and father where premium taken for 1 year is Rs 23000 ...sum insured amount is 3lakh for normal + additional 3lakh for critical illness which means total 6lakhs.before issuing the policy iffco tokio had conducted the health checkup of my father and all reports are ok then only they have issued Policy.
Recently on 15 Feb 2016 after vomiting and difficulty in swallowing I have bring my father into hospital and next day in endoscopy of stomach it is found that it is esophagus cancer for re confirmation they have sent the sample for biopsy and after biopsy report cancer confirmation recvd. But as per iffco tokio they have declined the medical cashless and told us that in this disease they cannot give cashless also this disease is not covered in policy 1st year but no such info given by agent neither in their policy copy.. I am badly need money to treat my papa .. I don't have appropriate money inspite of taking the policy.. Plz help me

Satyam

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