Maintainability of consumer court complaint
Prakash
(Querist) 09 July 2015
This query is : Resolved
Ld counsels,
mobile service provider has issued mobile phone to a subscriber without verifying the residential address. The residential address given was false, The subscriber misused the mobile phone connection by sending love messages to another man's wife. after some time he deactivated the connection.
the service provider conveyed to family court in divorce case that no messages were stored by them but complainant has materials to prove that messages are stored by the service provider.
does the above misrepresentation by service provider coupled with issuance of mobile connection with out verification falls under the unfair trade practices for approaching a consumer forum for suitable remedy.
Please clarify thanks in advance.
P. Venu
(Expert) 10 July 2015
Facts are jumbled and your story is less than convincing.
Rajendra K Goyal
(Expert) 10 July 2015
For all mis- acts of service provider, lodge complaint to TARAI,
Dr J C Vashista
(Expert) 11 July 2015
The facts do not reveal any sort of "unfair trade practice" to cover under the provision of CPA, 1986, rather the case falls in the jurisdiction TARAI as advised by expert Mr. Rajendra K Goyal, I agree.
Dr J C Vashista
(Expert) 11 July 2015
The facts do not reveal any sort of "unfair trade practice" to fall under the provisions of CPA, 1986, rather the case falls in the jurisdiction TARAI as advised by expert Mr. Rajendra K Goyal, I agree.
