Malfunctioning of nokia lumia handset
N.B.Lal
(Querist) 12 October 2012
This query is : Resolved
I had bought a Nokia Lumia 710 which is still in guaranttee period. Since very first day it has been giving trouble like internet malfunctioning.
It being a high tech product it is difficult for a lay man like me to understand the problem and both the handset manufacturer- Nokia and service provider-Airtel keep on shifting the blame on one another.
Kindly advise regarding the remedy so that technicians from both the parties (Nokia and Airtel)can be made to sit together to solve the problem and responsibility can be fixed and problem sorted out.
N.B.Lal
R.K Nanda
(Expert) 12 October 2012
send legal notices to both of them to do the
needful asap.
Ms.Nirmala P.Rao
(Expert) 12 October 2012
Dear Client,
Approach the locxal consumer court through a detailed complaint and also produce the guarantee card/warranty card, your purchase invoice or receipt etc as evidence and pray for replacement with a new one along with damages. Within 6 month to one year your complaint would be favorably disposed off.
Ms.Nirmala P.Rao
Legal Expert and Blogger on Politics and Law C/o.www.wizard-legal25blog.com