Not getting a commission as a recovery agent
bharat garg
(Querist) 19 October 2015
This query is : Resolved
Dear Sir/Maám,
I've worked as a recovery agent for Central Bank of India for the year 14-15.Not a single penny has been paid to me for my services. The agreed commission ratio was of 4% of the recovered amount.
I was even given an apreciation letter from the bank for excellent recovery, but when I approached the bank(Bank manager, RO, ZO, Head office)through email correspondance & persoal meeting for the comission I was asked to produce 1.) Letter of Appointment 2.) List of accounts assigned 3.) List of accounts in which recovery has been done.
I was the recovery agent and had a field work to do, to go and knock the doors of the NPA account holders and defaulters. I repeatedly went to all those whose list had been assigned to me.
According to me, It's the bank's duty to let me know who has deposited the amount from the list assigned to me.I was told once hat I've recovered 1.50 croroe approx commission to which amounts to 6 lacs.
No appointment letter has ever issued to me for the post of a recovery agent but on the contrary a letter for the post of BF (Business Facilitator)has been issued for me by the bank manager to the RO for their consent in this respect of which I've a xerox.
I was simply asked to do the recovery for the bank and the bank manager assured me to leave the rest on the bank.I was even asked for the police verification in this regard. The bank manager himself wote on the bank's letter head to my area police station to provide a verification of me, and which was done by the respective police station.
I've made repeated complaints in this regard to the Regional office, to the chairman of the bank, Zonal office and showed them all the papers I've with me but all in vain. I've sent a legal notice to the bank for the same and I was assured by the RO that I would not need to go to the court and they will solve the matter within two days. It's been a month and nothing so far has come from them. They are not even replying to emails now.
I would like to know that how can a bank issue a letter of appreciation for recovery without appointing the person. I was said I've been appointed, I trusted the bank as I was unaware of all the technicalities regarding the appointment.
Now I am seeking experts opinion on this as where to approach now for complaint. Should I go for the civil suit or is it a matter of consumer court. Secondly, Can I complaint to the RBI, Banking Ombudsman, CVC and other government agencies for the same.
Kumar Doab
(Expert) 21 October 2015
You seem to have documentary evidence to establish your contentions.
Try by approaching employee's/Trade Unions and consult an able Labor Law Consultant/Service matters lawyer/Law firm.....................and understand options and remedies.
You have already issued legal notice.
Your counsel may opine that it is possible to write to vigilance Dept. of the bank ,Chairman and later pull them to civil/labor court............
bharat garg
(Querist) 21 October 2015
Dear Kumar Sir,
Thx a ton firt of all for your's valuable advice & suggestions. I'll definitely put forth your suggestion to my counsel.
Sir, How can trade union help me in this asI am not a part of any?
rgds
bharat garg
Kumar Doab
(Expert) 21 October 2015
Unions are always willing to embrace the employees.
Consult an able Labor Law Consultant/Service matters lawyer/Law firm.....................and understand options and remedies.
bharat garg
(Querist) 09 January 2017
Gm sir, nothing till date. No response from any agency. The erstwhile manager has been sent to the currency chest branch, but I haven't received my dues yet
bharat garg
(Querist) 09 January 2017
Gm sir, nothing till date. No response from any agency. The erstwhile manager has been sent to the currency chest branch, but I haven't received my dues yet
(Expert) 07 January 2017
