Notice from consumer court

aj (Querist) 14 December 2015 This query is : Resolved
Dear Sir/Madam

My friend seller on ebay (from Delhi). One buyer buy item from him through eBay online selling portal , buyer from Punjab and he not like the item then he approach to eBay .EBay have policy of seller protection and buyer protection and under that eBay refused the buyer complaint and not refund the money.

Now my friend (seller) received the notice from consumer court of jallander (Punjab), in notice first party is eBay and second party is my friend (seller). And in notice mentioned they have to present on consumer court 28 Dec.

So my question is : My friend have to present in consumer court or not. If yes then any other possibility so that he will get the relief from not present in the consumer court .

Secondly, eBay has refused the buyer concern so in this case what my friend should do. Because my friend from Delhi.

Thirdly, his advocate present on his behalf. If he need to present.

Please advice

Regards

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