Pre litigation summon against postpaid connection for rs 1934/-
Gaurav verma
(Querist) 12 September 2016
This query is : Resolved
I used MTS connection for a month only. As I moved to new city, i called the customer care to check the roaming charges for the same. The lady asked the state i moved to. I told her just UP and she confirmed, it is a roaming free state for MTS.As UP is divided into two circle UP-ease/west, it became an issue afterwards as one circle is free and one is not. I don't have any proof other than if they have the call recording.
I used the internet and received the bill amount of 1934/- against my 599 rs plan. I decided not to pay until they resolve it. The customer care executive called many times and i told them the same to resolve this issue. They did not resolved it and then i received a call from Lawyer. NOW i received a PLC. I don't know how to proceed on this. Now I am in a different city. I don't know anyone in Bangalore.(stayed there only for a month)
What happens if I don't go to court?
Kumar Doab
(Expert) 13 September 2016
You may claim the facts that you have posted.
Calls are recorded.
Ask for a copy.
You may get a copy thru court.
Engage a representative or a lawyer well versed with consumer matters.
IN future prefer to transact in writing.
Raj Kumar Makkad
(Expert) 14 September 2016
The amount is so small that an amicable settlement should be made instead of bearing huge amount on litigation. Pay the balance amount.
Rajendra K Goyal
(Expert) 21 September 2016
Engaging a lawyer, attending proceedings would be a costly affair, try to settle or file consumer complaint.
