Ristrictive practice under consumer protection act -fine print in app that is difficult to read
vinaykala
(Querist) 17 February 2012
This query is : Resolved
dear sir,
i find that two timeshare companies, mahindra resorts and sterling timeshares have more than three pages of finest print whhich one can read only with a magnifying glass.
needless to say that a host of conditions that are in it , are against the consumer and pro the seller.
below the time printed pages the customer states ' i have gone through the above listed points and agreed to abide by their terms.
can i proceed against the company under the consumer protection act .
i was an intending subscriber but did not sign the application on ac of this defect.
kindly advise
vinay kala
feb 17,2012
ajay sethi
(Expert) 17 February 2012
mr kala
how are you an aggrived party? you have not signed any agreement to avial time share of mahindra resorts/sterling resorts .
there is no privity of contract between you and said companies .
if you find terms and conditions are onerous you can refuse to sign the agreement .
Kiran Kumar
(Expert) 17 February 2012
What is your locus standi????
Mr. Sethi is right that there is no privity of contract between you and the company.
at the most you may give an appropriate complaint to the concerned ministry mentioning the wrong practices being followed by the said companies.
dont take litigation too casually...it needs an application of mind.
Advocate Bhartesh goyal
(Expert) 19 February 2012
There is no relation of service provider and consumer between Mahindra company and you so consumer complaint is not maintainable.Even if you have any grievances than follow the advice of Sh Kiran kumar.
vinaykala
(Querist) 19 February 2012
THE ISSUE IS RESOLVED
