Sale-purchase
rajesh kumar raikwar
(Querist) 27 January 2013
This query is : Resolved
Hi,
I bought a tata indica car from showroom at sagar on full cash payment on 31st dec 2012. But on 20th of jan 2013 the engine of car is not properly working. I'have complained to the dealer but he is not giving proper response.
plz suggest what to do?
Thanks!
ANIL KUMAR 8867907494
(Expert) 27 January 2013
It is the duty of the dealer to rectify the defects, if not u can issue legal notice and approach consumer court for compensation
R.K Nanda
(Expert) 27 January 2013
send legal notice to dealer to replace defective car with new one being in warranty period.
Advocate Bhartesh goyal
(Expert) 01 February 2013
Your car is under warrany and if the engine of car is not functioning properly then both manufacturer and dealer are liable to rectify/remove the defect so don't bother.If dealer do not respond you properly then file a complaint against both manufacturer and dealer before District Consumer Redressal Forum and claim replacement of car with new one and also claim compensation towards mental and physical agony caused to you.
rajesh kumar raikwar
(Querist) 09 February 2013
Thanks to all of u respected Experts [ANIL KUMARji, R.K Nandaji, & Advocate Bhartesh goyalji] for ur valuable suggestions.
I've sent a legal notice to the Dealer as well as the Manufacturer.
Rest i'll inform u soon.
on 26th feb 2013 they recvd legal notice sent by me, but yet they don't replied of it, infact they[dealer] sent a reg. letter to me that ur vehicle is ready[after replacing a new engine] for delivery, so plz collect it otherwise parking charges wil be charged @150.ooRs per day. But Iam not wiiiing to do so.
Now I want my money refund. Plz help me...
Raj Kumar Makkad
(Expert) 09 February 2013
Nothing to add as it seems that your query has duly ben resolved.
R.K Nanda
(Expert) 12 March 2013
ur welcome Mr.Rajesh.
