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Sbi card fraud

(Querist) 10 January 2020 This query is : Resolved 
There was a fraud transaction on my SBI card in Dec 2016. For this I have made instant complain with SBI card and initiated a email conversation. But SBI card never help me to recover the amount and investigate case properly.
I continued the make payment of “min amount due” for approx. 6 months, hoping SBI card will help me the case.
But sbi card sending me same email as response again and again.
After 6 month, I stopped payment to SBI card. There recovery agents threaten me, but I neglected them.

Now I want to clear this mess so that my CBIL got improve.

Please help me with necessary steps and process so that I can close this mess with minimum payout.
SHIRISH PAWAR, 7738990900 (Expert) 10 January 2020
Dear sir,

You have to file complaint against the unknown person who was responsible for fraudulent transaction. Otherwise bank will try to recovery from you.

Regards,
kavksatyanarayana (Expert) 10 January 2020
Why you kept quiet for more than 3 years? Now the first complaint in PS concerned on the unknow person who made fraud.
Raj Kumar Makkad (Expert) 10 January 2020
If you have thought as of now to reconcile your account so as to improve your cibil score and want to have steps then any one shall suggest you to contact you to SBI so that you may negotiate on the balance amount and deposit the same so that everything may be settled properly.
Raj Kumar Makkad (Expert) 10 January 2020
Legal battle at this stage is beyond limitation as your silence was overdue.
Dr J C Vashista (Expert) 11 January 2020
Stay calm and enjoy peace without considering to move to any Court of Law.
However, if you still persist it is advisable to consult a local prudent lawyer with relevant records for better appreciation of facts/documents, professional advise and necessary proceeding.
P. Venu (Expert) 11 January 2020
The facts, as posted, are less than convincing.
krishna mohan (Expert) 16 January 2020
You have two option either fight the case or ignore. If the quantum is small they will report to CIBIL but if you apply for any Bank loan it will affect but defend with the proof what you have. Based on merits you can take call.
T. Kalaiselvan, Advocate (Expert) 16 January 2020
You may give a complaint to the banking ombudsman about this and seek its intervention and relief.
If there is no favorable decision from banking ombudsman then you may approach consumer forum with complete details and vent out your grievances while seeking relief and also compensation for the mental agony you suffered.


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