Suggestion Required Urgently
mayank srivastava
(Querist) 28 March 2011
This query is : Open
I used to take connection from Mr. Balbir Singh (Sales Executive) his mobile number is 9335076216.
one day i decided to surrender my one of postpaid number so i contacted reliance customer care, their executive told me that i have to submit written application to reliance. so i contacted Mr. Balbir, then after that i submitted my application n sim to Balbir after getting assurance from his side that he ll do further steps to surrender.
But Unfortunately he fooled me and he sold that sim to one of his other customer after taking some money coz the plan on my number was special SRP200. after few months i asked Balbir about that then he told me that he has not surendered the connection but he transfered the connection to another customer and he ll do the formal procedure for transfer of ownership.
My Fault was that i believed on him on good faith and i also surrendered my sim to him. After few months he resigned from Reliance and joined somewhere else and at the same time i got notice from reliance that my bill is due at around Rs. 1200 and i have to pay the same otherwise some legal actions may be taken against me.
So after this i called Balbir again and he suggested me to ignore the notice but i refused his suggestion and i asked him to give me the details of that customer and i shouted on him that u should pay this outstanding as i m not responsible for that. He said ok that he ll pay.But after that he is not picking my calls
But 3 days back i got a call from a lady from delhi and she told me that she is an advocate and i have to pay the bill now before 5 PM else she register a legal case against me.
I m so much worried now and i want resolution. Kindly help me. why should i pay Rs. 1200 as i have not used the connection thats why i have registered my complain in consumer court also and here for some help.
Today i got a call from relaince and the lady asked me all the details and she has no resolution about the problem rather she was blaiming me that it was my fault.
She asked me bout the proof of that request but i m not able to give proof as i believed on him on good faith that he ll do all the formalities and i had not taken any written proof or receiving of my application from him.
I told her that i can lodge a FIR against Mr. Balbir and i can submit that copy in relaince from my behalf so they believe that my case was genuine and it would work as a proof but she told me that it wouldn't work.
So i need some urgent help and resolution from you experts.
Waiting for some early n needful response
Thanks & Regards
Mayank Srivastava
Surrendred No. 9335287827
Ph. No. 9335363533
