Unauthries deduction from customers.
Isaac Gabriel
(Querist) 19 February 2012
This query is : Resolved
The cell Phone companies arbitrarily deduct from the balance of the customers towards songs,horoscopes,jokes etc and the hapless customer is at disadvantage.Similarly the insurance companies inform about the commencement of insurance policies and charge amounts arbitrarily without the consent of the customers.Is there any legal remedy for this?
Kiran Kumar
(Expert) 19 February 2012
make a necessary complaint with TRAI or IRDA
A V Vishal
(Expert) 20 February 2012
I have similar opinion like Mr Kiran.
Ankur
(Expert) 20 February 2012
Put a written compliant to quality head or other concern official of the company, in case of no reply, complian to TRAI or IRDA or file a case in consumer court for deficiency in service
