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What to do if recovery agent abuses and threatened

(Querist) 26 September 2018 This query is : Resolved 
Hi I took personal loan from Fullerton India more than half amount I have paid but due to some financial reasons 6 EMI s I could not pay but not in contenous 1 I missed than next I paid like this total 6 EMI s are due but still I am paying. But today recovery agent called in my office and missbehaved than she called me and harassed and threatened me used bad language. What should I do plz suggest.
Gagan Khurana (Querist) 26 September 2018
Kindly help
Guest (Expert) 26 September 2018
Call police control room No 100, if recovery agent harasses you.
Sudhir Kumar, Advocate (Expert) 27 September 2018
call police.

You can take criminal action only for using abusive language or threatening to use force etc. If they are merely threatening that they will inform all persons around you still no action can be taken as long as they do not threaten spreading false rumour.

As far as recovery agent raising voice at residence or office is concerned per-se no action can be taken as long as they are speaking truth that you have not refunded the loan.

If your office is sensitive govt office (or even private office if they gatecrash and enter without permission) and they take unauthroised entry then criminal action can be taken.
Dr J C Vashista (Expert) 27 September 2018
Discuss with lender of money / financer for an amicable settlement and buy peace for you.
Alternatively file police complaint for threat, coercion and extortion. Besides this, move to civil judge for permanent and mandatory injunction.
Consult a local prudent lawyer for better appreciation of facts, guide and proceed. However, if you are located in Delhi and feel may contact me (on appointment) at: Chamber No 647, 6th Floor, Lawyer's Chamber Block, Dwarka Courts Complex, sector 10, Dwarka, New Delhi-110075 Cell # 9891152939 email: majjagdish@yahoo.com
R.K Nanda (Expert) 27 September 2018
Lodge police complaint against them.


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