Balamurugan
26 September 2009 at 20:47
Dear Exprets,
I am facing problem with my GTPL broadband service providers. I have paid Rs.1655 as a cheque and Rs.250 as a cash on 26th june 2009 to Market executive. He gave me bill for Rs.1655 only not for cash Rs.250. After one and half month he returned my cheque and said that we are not able to provide services at your place and he committed me that he will return my cash Rs.250 after 2 to 3 days. Whenever i call him he say that i will come and return today but still he has not returned cash now its passed 3months. I called their customer care service center they said that their is no entry on their system regarding my payment details & my request for new connection but i have receipt of Rs.1655 that i have paid by cheque.
Now my concern is that he has not returned my cash Rs.250 and their is no entry in their system regarding my new connection request. What should i do to get my cash back & is there any legal procedure? but i dont have receipt of Rs.250.
Please suggest me that what should i do to solve my problem.
Not refunding cash
Dear Exprets,
I am facing problem with my GTPL broadband service providers. I have paid Rs.1655 as a cheque and Rs.250 as a cash on 26th june 2009 to Market executive. He gave me bill for Rs.1655 only not for cash Rs.250. After one and half month he returned my cheque and said that we are not able to provide services at your place and he committed me that he will return my cash Rs.250 after 2 to 3 days. Whenever i call him he say that i will come and return today but still he has not returned cash now its passed 3months. I called their customer care service center they said that their is no entry on their system regarding my payment details & my request for new connection but i have receipt of Rs.1655 that i have paid by cheque.
Now my concern is that he has not returned my cash Rs.250 and their is no entry in their system regarding my new connection request. What should i do to get my cash back & is there any legal procedure? but i dont have receipt of Rs.250.
Please suggest me that what should i do to solve my problem.