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Complain against Bank

(Querist) 04 September 2010 This query is : Resolved 
Respected Experts,
Myself & my mother are joint savings account holder of state bank of india, where we also have some fixed deposits, for the financial year 2009-2010 I submitted to the bank my & my mothers PAN & also asked them to submit our Form 15 for non deduction of TDS, but then the concerned bank officials adviced us not to submit form 15 & also refused to take our PAN, but subsequently they deducted TDS for the said financial year with out quoting our PAN to the TDS Return, which means the TDS deposited not in our name, now when I informed the incidence to the branch chief manager then he refused to take that responsibility, now at this time can i lodge any complain to the SBI authority or to any other specific authority, or is it under any specific section of any act etc. or what legal step i can take against this case.
Pls. advice me at earliest
Thanks
Debashis
Chanchal Nag Chowdhury (Expert) 04 September 2010
1st. approach higher authorities.U may also approach the Ombudsman.If these fail, approach the Consumer Court.
s.subramanian (Expert) 04 September 2010
Yes. I agree with Mr.Chanchal.
adv. rajeev ( rajoo ) (Expert) 04 September 2010
Issue notice to the bank for not providing service.
Rajeev kulshreshtha (Expert) 04 September 2010
I also agree with Mr. Chanchal.
Parthasarathi Loganathan (Expert) 08 September 2010
These issues are part and parcel of routine affairs in the deficiency of banking services for which separate redressal mechanism have already put in place in every nationalised bank.


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