insurance ombudsman

Desi (Querist) 08 October 2009 This query is : Resolved
what is the procedure to file a complaint with insurance ombudsman?
Is there any standard format?
Is notice to the insurance company mandatory? If yes, how many days?
thanks in advance for information.
Regards
Desi Matthai

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PJANARDHANA REDDY (Expert) 08 October 2009
YOU CAN WRITE IN A LETTER/COMPLAINT BY GIVING THE COMPANY NAME,ALONG WITH COPIES POLICY ,ALL PREMIUM PAID RECEIPTS.
NO NOTICE IS REQUIRED TO THE INSURANCE COMPANY, IF AT ALL ANY CORRESPONDENCE IS ALREADY MADE, YOU CAN ATTACH.YOUR COMPLAINT OF SERVICE MUST BE CLEAR .

YOU CAN DIRECTLY WRITE UR PROBLEM TO THE INSURANCE OMBUDSMAN.

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Sachin Bhatia (Expert) 08 October 2009
Just file a simple complaint mentioning the Details of Company, along with Policy copy other related documents. You can directly approach the Insurance Ombudsman.

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Raj Kumar Makkad (Expert) 08 October 2009
There is no specific performa nor is required because each and every complaint contains different set of grievance and its solution. No need to prior intimation to the company against whom complaint is being brought.

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Sarvesh Kumar Sharma Advocate (Expert) 09 October 2009

Desi Matthai,
simply give an application with an affidevit to file a complaint before insurance ombudsman.
no SH there is no any standard format.
no, notice to the insurance company is not mandatory.

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Adinath@Avinash Patil (Expert) 09 October 2009
THERE IS NO STANDARD FORMAT, SUBMIT APPLICATION/COMPLAINT SUPPORTED BY AFFIDAVIT BEFORE INSURANCE OMBUDSMAN.

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Desi (Querist) 10 October 2009
I than all the experts who responded to my query.
Desi Matthai

J. P. Shah (Expert) 11 October 2009
pL visit www.irdaindia.org.

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