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Contract / agreement ?

(Querist) 20 September 2015 This query is : Resolved 
Dear All Learned Advocates,

Yesterday I visited a bank with the purpose of loan. All things were final, but when I asked a copy of my dual signed forms/document I am submitting to bank, they denied with the name confidentiality.

My simple question is -

1. If the particular document is duly signed on revenue stamp, how it is being confidential by me specifically ?

2. As a basic rule of thumb, I usually keep one copy of a document signed by me as a record, is it wrong practice ?

3. Whats Indian Contract Act 1872 Says regarding same ? Surely those documents were comes under contract. Can one party/Organisation have capacity deny for providing the copy of document ?

4. If one party is denying, then what remedy / legal action can be taken by second as per law ?

Kindly accept my honorable thanks in advance to all.

Kumar Doab (Expert) 20 September 2015
Not just a copy but a certified copy of each document is to be supplied to citizens/customer......................without any cost and delay.



It should be supplied on the spot.

It must not be delayed.


It can't be declined.


The Bank and banker should rise from slumber and sleep when it is not supplied and later demanded by citizens/customer.


It is not a map of the borders of the nation and hence not at all confidential.


Record all such tantrums of Bank and banker (audio/visual/minuted/witnessed).
Rajendra K Goyal (Expert) 20 September 2015
RBI Instructions (taken from FAQ)

The banks will supply you authenticated copies of all the loan documents executed by you at their cost along with a copy each of all enclosures quoted in the loan document on request.
Link:
https://rbi.org.in/scripts/FAQView.aspx?Id=77

Banking codes of Standards Board of India guidelines:

Banks are required to give the borrower authenticated copies of all the loan documents executed by him / her along with a copy each of all enclosures quoted in the loan document.
Link:
http://www.bcsbi.org.in/FAQ_Lending.html

Request in writing under acknowledgement for supply,if not adhered write to Head office of the Bank.
K.S.Srinivas (Expert) 20 September 2015
I agree with the experts opinion.
R.K Nanda (Expert) 20 September 2015
no more to add.


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