Service in bpo
STUDENT....
(Querist) 31 August 2012
This query is : Resolved
Hi Team,
We al know about MNC Compnies running BPO's in INDIA.
In BPO Sector an employee has to contribute more than 8hrs in the organization in my company its 9.5 hrs in office + 5 hrs of Company travel both up and down and he/she gets a 2 rostered week off's from the company and the company also ask the employee too work in Night Shift as well as on gazetted holidays like (26th Jan, 15th Aug, Diwali and so on....) and company claims that the employee can take a compansetory off on behalf of the gazetted holidays if incase the employee has worked on that day which company never issues to all of his employee.
My Question is it legal to allow BPO/MNC to run there company in INDIA and is there any provision in Labour and Service Law?
Working for more then 8hrs and on gazetted holidays is legal?
STUDENT....
(Querist) 31 August 2012
**********SMALL CORRECTION***********
Hi Team,
We al know about MNC Compnies running BPO's in INDIA.
In BPO Sector an employee has to contribute more than 8hrs in the organization in my company its 9.5 hrs in office + 5 hrs of Company travel both up and down and he/she gets a 2 rostered week off's from the company and the company also ask the employee too work in Night Shift as well as on gazetted holidays like (26th Jan, 15th Aug, Diwali and so on....) and company claims that the employee can take a compansetory off on behalf of the gazetted holidays if incase the employee has worked on that day which company never issues to all of his employee.
My Question is it legal to allow BPO/MNC to run there company in INDIA with such kind of policies implimented by them and letting an employee too work for more then 8hrs and also on gazetted holidays and is there any provision in Labour and Service Law?
Working for more then 8hrs and on gazetted holidays is legal?
RAJU O.F.,
(Expert) 01 September 2012
There are no specific laws applicable to BPOs/MNCs working in India. Some are working for such companies from theirown homes, wherein any working hours are not applicable. When the remuneration and reqards are dependent on the outcome of the work any such complaints may not be recognised. You may switch over to a better working atmosphere, if feel frustrated with the present.
