Consumer rights
Vishal jain
(Querist) 16 June 2016
This query is : Resolved
hello,
On dated 12-06-16, I visited Jaipur. Prior to visiting jaipur, I made a booking at one Hotel for 3 members(1 female, 2 males) for 2 nights and 1 day for a total sum of Rs.3000/-
On dated 12-06-16, at around 1:30 am at night, when v reached, the hotel did not allow us the booking and said that Rs.3000/- is for one night only or for 24 hrs.
Query
what is the remedy I have having against that hotel. Does this matter can b taken at CONSUMER FOURM.
Note:- I only have the telephonic recording as proof.
Rajendra K Goyal
(Expert) 16 June 2016
Every hotels have their check in and check out times displayed on site / booking slip / counter. If the hotel has gone against this you may file consumer complaint.
Kumar Doab
(Expert) 16 June 2016
You may engage an able counsel specializing in consumer matters and show all evidence that you have posted.
The expert can opine further.