Complaint against indane gas dealer

Querist : Anonymous (Querist) 29 November 2011 This query is : Resolved
Sir,
I have a Gas Connection with Indian Oil Corporation (INDANE GAS) in Hyderabad since 1999. I approached the local gas dealer and requested him to local transfer. He asked me to bring the REGULATOR of the said connection. Accordingly I have taken the REGULATOR, but he refused to transfer, as the said REGULATOR is a duplicate one. Actually the said REGUALATOR has been given by him at the time of taking the connection. And further asked me to give a bank draft for Rs.250/- for a REGULATOR. He did not mention the number and name of the regularator on my Gas Receipt at that time.
. Not only this thing, he is an argent person and he is not giving respect to the customers. So where I want to made a complaint against him. Plz. Suggest me.

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ajay sethi (Expert) 29 November 2011
lodge a complaint with head office of company . visit the company website it must be containing deatils where to a ddress your complaints against dealers .

M/s. Y-not legal services (Expert) 29 November 2011
dont stop with complaint it self., just file consumer case under deficiency in service..

M.Sheik Mohammed Ali (Expert) 29 November 2011
yes, i do agree

Rajeev Kumar (Expert) 29 November 2011
It would be better to follow the advise of tom

Devajyoti Barman (Expert) 29 November 2011
File a consumer case.

Advocate. Arunagiri (Expert) 29 November 2011
You say that the gas dealer demands DD for Rs.250/-. It shows that he is accounting that money and will be giving receipts.

Sailesh Kumar Shah (Expert) 30 November 2011
In my opinion, Not a fit case of consumer forum, complain at head office of the company.

M/s. Y-not legal services (Expert) 30 November 2011
why shah sir? deficiency in service not commited by the company and their agents?

what will be the legal remedy by complaining with head office? maximum they will warn the delivery boy.. then? if come back here mean we may discuss about it sir..

Querist : Anonymous (Querist) 01 December 2011
Thanks to all the respected experts.

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