Lic premium paid and lic claim rejected
Tulsi Pathak
(Querist) 12 January 2016
This query is : Resolved
Dear Sir,
I am Tulsi, and my father was having one LIC Policy which has been early claim because his sudden death. He was in Job in Andhra Goverment and my whole family used to live in rural area Hardoi, Uttar Pradesh.
All medical report and others details are in our favour but only claim rejected by LIC syaying that the payment of LIC premium which has been made on time but has been made using other than my father bank account, online using my DAD LIC portal. In his portal his policy no enrolled in his name only.
The reason for above payment is only becuase of LIC does not accept ECS from his salary account and he was not educated in doing banking transactions so he used to give the cash to his friend and concerned person made the payment on his behalf.
Please suggest me what we need to do now reason being I have checked the LIC portal in which the comments is Premium should be paid on the policy owned by policyholder only but as per this comments it does not mean that payment can not be made using other bank account. All the payment has been made using his own portal and LIC accepted it and given the receipt to him.
I would be thankful to you.
Isaac Gabriel
(Expert) 13 January 2016
If the premia were paid the LIC cannot feruse settlement.Consult Lawyer for proceeding further.
Tulsi Pathak
(Querist) 13 January 2016
Thank you so much sir. We will go to proceed further.
Kumar Doab
(Expert) 13 January 2016
The premium has been paid.
The policy was in force.
That is it.
Saying,asking,telling are all verbal mode of communication and may not be easy to prove.
Submit claim under proper acknowledgment.
Tulsi Pathak
(Querist) 13 January 2016
Thank you sir. It will motivate my family to proceed the claim to next authority.
Rajendra K Goyal
(Expert) 14 January 2016
File complaint with the consumer forum.
Tulsi Pathak
(Querist) 15 January 2016
Dear Sir,
One more thing related to repudiation of death claim of my father by LIC which I need to know for further proceedings.
Is there any rules defined by LIC of India or IRDA which defines that if some one is 40 plus years old than he can obtain a policy from LIC with with only Sum Assured amount of X times of his annual Income and maximum premium can be paid by him X % of his monthly salary amount
Request you to give me the details or rules which is available.I need to file the case into consumer forum in my father case as per my last queries.
I would be thankful to you.
Regards,
Tulsi
Isaac Gabriel
(Expert) 15 January 2016
Browse the LIC website for your query or visit nearest LIC office where u can clear information.
Tulsi Pathak
(Querist) 15 January 2016
Dear Sir,
As per above I have browsed LIC website but not received any information which says that maximum X% of Monthly Income would be your monthly premium and X times would be the sum assured of annual income.
There is no information which is being provided by LIC office too.
Please help.
Thank you.
Tulsi Pathak
(Querist) 16 January 2016
Dear Sir,
I have received the link hope circular will help.
http://www.nfifwi.com/circular/
http://www.nfifwi.com/circular/U%20&%20R%2047.pdf
As per above circular I think the hazard report submitted by Agent is wrong and my DAD Income is elegible for 12 times of his gross annual income in 2013 will we get the claim as per above circular. 47?
Please advice. I am making the further proceedings.
Thank you.
krishna mohan
(Expert) 19 January 2016
If premium accepted by LIC and policy is live you can seek settlement of sum assured in terms of policy as legal heir. Normally Agent used to help in terms of the policy and if rejected you can seek details of rejection of claim in writing. If not satisfied with their response, you can approach Insurance Ombudsman of your region with the support of Insurance Advisor through whom you got the policy.
K.S.Srinivas
(Expert) 24 January 2016
Take the assistance of the any experienced LIC Agent and approach the Insurance Ombudsman.
