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Queries Participated

Pushkar Kumar   05 April 2018 at 23:23

Union bank of india, case of delay and conspiracy

Sir/Madam,

We are a startup based out at Jalandhar Punjab, We approached Union Bank of India, main branch Jalandhar for their loan product Union Startup Scheme. At first they clearly said 'NO' when they came to know that we are looking for the loan to be covered under CGTMSE. When we asked to provide a written reply, they kept us doing followups, calls, writing emails and we got a letter stating illogical reasons in the month of January, 2018 ( This happend because we had approached the DGM with our complaint about the delay.

We wrote to Banking Ombudsman, Chandigarh where the bank was severely warned and asked to produce fresh reasons if they are not approving the proposal, the bank then submitted two different replies one by the DGM and other by the Regional Head.
Both wrote arbitrary points like
1.Our credit worthiness not good as my landlord gave negative feedback but the fact is no one from the bank came to meet our landlord.
2. Similarly they wrote that we couldn't provide answers to their questions, but they never asked any question.

We now want justice on this, they have written 'anything' but completely different from what we got as the first reply.
We have voice clippings to support our points.

What should we do now?