Fraud by icici bank
VAIBHAV JAIN
(Querist) 18 February 2012
This query is : Resolved
Sir,
I have deposited Rs.30,000/- in ICICI Bank yesterday which was properly checked by the employee of bank and that bank employee has given me stamped receipt of cash deposit. but later on after 1 hour employee of that bank ring on my mobile and said that out of Rs.30000/- there were two notes of Rs.1000/- which was found duplicate. and said that you are resposible for this. When i visit to bank for this matter and ask branch manager, he said that it is fault on your part. do whatever you, we will not responsible for this. and they deposit Rs.2000 short in my account.
You are kindly requested to please help me and suggest what remedy is available for me.
reply soon
thank you
adv. rajeev ( rajoo )
(Expert) 18 February 2012
While accepting the amount by the cashier he will cheque the notes. Now they cannot blame on you.
Issue legal notice to credit Rs.2000/- to your account, they will reply what they have informed. After receipt of the reply you initiate consumer proceedings against you.
Deepak Nair
(Expert) 18 February 2012
Yes.
The bank employee ought to have checked the notes while accepting. Once you are issued a receipt, they cannot deduct any amount from what you have deposited. The fault is on part of the bank's employee for which you cannot be penalised.
Thus, act as advised by Mr.Rajoo.
You can make a complaint with respect to the same to the RBI too. Approach the RBI directly with the receipt and your account statement.
Sudhir Kumar, Advocate
(Expert) 18 February 2012
Well advised by Mr Rajoo and Mr Deepak Nair. If you be strong they have no option but to swallow the loss.
