fraud of telephone company
Querist :
Anonymous
(Querist) 06 December 2010
This query is : Resolved
dear i need your valuable advice on my broand connection issue:
i have booked broadband connection in chd on march2008. and paid regularly bills upto disconnection.
on 1/11/2008 i disconnect the connection by payment of dues and get acknowedgement of dosconnection from broadband services providing company. after that i have also paid due of the period of half month's bill upto 1/11/08.
after that i come back to my home town. and now after almost 2 years i got threat call form boadband service provider, regarding dues pending from myself.
due to misplaced bills, we deposited the said amount which was demanded by then and get the receipt as well as no dues from them. the persons in office have also verbal assure us that the said amt will be refunded to us on verfication of our bills.
as now we have searched the bills , and it is verified that, the pymnt they have charged is totally unncessary. and now they are not replying our letters/mails. also not attending oru ph calls properly.
i have mailed to their customer care, nodal officers and also appelent authority.
but no satisfactory response have been receivevd from them.
now i am thinking to fie case at consumer fourum.
so i need your advice what to do. how to proceeds for case in consumer fourum.
can i get refund amount that they have charged by threat along with interest and mentally harrasment by them.
pls help me and guide me abt this matter
thanks
with regards
adv. rajeev ( rajoo )
(Expert) 06 December 2010
Issue legal notice to the co., claiming the refund of excess paid amount, if they failed to refund then file a suir for recovery of money.
Advocate. Arunagiri
(Expert) 06 December 2010
As per the TRAI act, every service provider is having their own consumer redressal forum. You apply to the Nodal Officer. They will call you for a enquiry. You can go in person and argue. They will pass orders.
If you are not satisfied with the order. They have their own appellate authority. Same procedures of any appellate proceedings.
At the same time you can go to the usual consumer Forum.
Kirti Kar Tripathi
(Expert) 06 December 2010
yes, I agree with Arun. you have both remedies.
JT Rajasuriya, Chennai
(Expert) 06 December 2010
It better if you approached the Comsumer court and seek refund and also compensation for your troubles.
Querist :
Anonymous
(Querist) 12 December 2010
can any body provide me the matter for complaint against the telephine company, regarding their fraud/cheating before consumer court.
pls help me and provide me some help in consumer courts procedures.
Khaleel Ahmed Mohammed
(Expert) 06 December 2010
