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fraud seller

Querist : Anonymous (Querist) 01 November 2009 This query is : Resolved 
i purchased a inverter battery by seeing advertisement on news paper from local dealer of delhi gate delhi .they deliver the battery to my house rohini. at that battery is not working properly but they sad battery will take few hours to charged fully .i feel ok and then i give them rs8000 but after some days battery not working properly i call them on phone many times and they give many excuses like check water, my inverter is not working properly without even checked on phone. after some time i feel harass and i give them to go consumer court then they come i checked the battery put the food soda in the battery . but that again battery is running onlt 15 minutes backup .then i call them again they sad the one cell of battery is not working properly we will changed it but they donot come then suddenly one they come without informed me i was not in my house my wife call me i sad give them battery and take receipt in writting before giving the battery but are not come with any receipt .then i say to my wife i will come in 15 minutes wait but dont ready to wait .they sad to my wife ,we will come after 30 minutes but after that they donot come and not receiving my phone. then i send them a notice before going to consumer court but notice is come back address is not found . then i call them by become a another customer and ask for address they tell me the same address .please give me your valuable advice
Raj Kumar Makkad (Expert) 01 November 2009
File a consumer complaint but before that ascertain about the bill and guarantee/warranty card. Engage a counsel for that purpose. You may also contact the office of the company or their complaint centre before approaching to consumer forum.
Sachin Bhatia (Expert) 02 November 2009
File a consumer complaint.


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