Guidance towards recovering incentives post resignation
Ashi Mehta
(Querist) 04 March 2018
This query is : Open
Hi, I worked for a payroll company (Service Industry) for about 18 months. When I resigned, my fnf was done without paying my annual incentives. HR mentioned that incentives payout are decided by the VP sales (CEO's wife) and HR cannot involve into it and I may have to speak to VP Sales.
From the day I have asked for my incentives these are the different versions that I have heard from the leadership team.:
1. When I submitted the report on client acquisition and achievement of more than 60% of target for the Sales year 2016-17, I was told that my main enterprise account got live in the month of November 2018 so it will not be considered for that sales year target.
2. Later, I considered the enterprise account for the current sales year. Since I worked for 6 months in the current FY, I calculate the target 6 month pro-rata basis and achievement report was shared with VP sales. I was told that as per the policy, incentives will be paid annually hence it will be paid in October, 2018.
3. Then when I told why in October I should be paid it along with my F&F once it's live. Then I get to hear that the part of work is not gone live so we can't pay for something that's not live. I have the invoice copies which states that even if that part of the service is not live and has not been billed, I would still achieve my target.
When I told this they came with certain factors which they want to consider for paying me either partly nor nothing. These are the the factor which HR discussed with me over phone:
1. Company is under Cash Crunch
2.Incentive policy itself is becoming heavy on the company and management is seeking improvisation on it.
3. VP sales opinion was that particular enterprise account could have been handled better to get better deal than the current deal. (It has been 3 months on closure of this account. VP had never discussed this concern with me)
4. Due to involvement of leadership team 100% credit cannot be given to sales people (My company incentive policy does not state any such thing).
5. In CEO perspective annual target are given to Sales people, so calculating on pro-rata is not right.
I have given clear justification on each and every point and have asked the HR to revert. She reverted as follows:
''Please talk to VP sales for further clarity. I tried helping you to make you understand different scenarios of the company and your Client Accounts under which incentive discussions happened. Beyond this, I will not be able to help you.' '
I am highly disappointed as conversation is taking place since two months and in unprofessional manner. The leadership team is coming out with new perspective each time and it clearly shows that they are avoiding to pay incentives. I have all conversation in email and calls recorded.
Please help me how can I get my hard earned money from them. Can I file a legal case? I have uploaded the policy.
Dr J C Vashista
(Expert) 05 March 2018
Too long a story, be brief and precise to seek obligation from experts FREE OF COST otherwise, consult a local lawyer practicing service matters.
Ashi Mehta
(Querist) 06 March 2018
Apologies Mr. Vashista. I am new on this site and I really need help. My friend told me about this site that you experts are helping people here by advising them what they can do, so thinking that I just poured my heart out. I know it's a bit lengthy as I wanted to put across all the points so that some experts among you could help me.
Ashi Mehta
(Querist) 08 March 2018
Is there anyone who can guide me with this issue.??
Ashi Mehta
(Querist) 08 March 2018
Is there anyone who can guide me with this issue.??
